Got Questions?
From shipping and returns to ingredients and shade picks, we’ve answered all your most-asked questions so you can shop stress-free.
Products & Ingredients
- What is L&K Beauty known for?
L&K Beauty is all about high-shine, feel-good lip glosses that boost confidence and complete any look. Our glosses are designed to be flattering, comfortable, and fun. Never sticky, always glossy.
- Are your lip glosses sticky?
Nope! Our glosses are formulated to feel smooth, lightweight, and comfortable, not sticky or heavy.
- Are L&K Beauty products safe for daily use?
Yes! Our glosses are made for everyday wear and are gentle enough to be used daily. We especially recommend our lip oils. They were especially built for daily wear.
- Are your products cruelty-free?
Yes L&K Beauty is 100% cruelty-free.
- Are your glosses vegan?
Our products are 100% vegan. Product details are listed on each product page.
- Do your glosses contain harmful ingredients?
No. Interesting fact: We carefully formulated our products to avoid harsh or harmful ingredients. Our ingredients are 100% natural, made from premium oils, hyaluronic acid, ceramides & peptides.
Fun fact: our founder is a MUA. She knows ball.
Shades & Usage
- How do I choose the right gloss shade for my skin tone?
Our glosses are designed to be universally flattering. If you’re unsure, Natural Muse, Belladonna, No Filter and Pink Veil are always safe bets. You can also DM us for shade help
- Can I wear the gloss alone or over lipstick?
Both! Our glosses are perfect on their own or layered over lip liner or lipstick for extra shine.
- How long does the gloss last?
All day girl, All day. All our glosses are made to last while staying comfortable and easy to reapply.
- Will the gloss dry out my lips?
Not at all, our glosses are designed to keep lips feeling soft and hydrated throughout wear.
Orders & Payments
- How do I place an order?
Simply add your favourite glosses to cart, check out, and follow the payment steps. Easy, glossy, done
- What payment methods do you accept?
We accept major debit cards, bank transfers, and other payment options available at checkout.
- Can I cancel or change my order after placing it?
Once an order is confirmed, we’re unable to make changes. Please double-check your details before completing the checkout.
- I entered the wrong address — what should I do?
Contact us immediately at hello@l-kbeauty.com. If your order hasn’t shipped yet, we’ll do our best to help.
Shipping & Delivery
- Where do you ship to?
We ship globally, honey
- How long does delivery take?
Delivery times vary by location, but orders typically arrive within 3–7 business days after processing.
- How much does shipping cost?
Shipping costs are calculated at checkout based on your location.
- Will I receive tracking information?
Yes! Once your order ships, you’ll receive tracking details via email.
Returns & Issues
- Do you accept returns?
For hygiene reasons, we do not accept returns on opened or used lip products. However, if your order arrives damaged or incorrect, please contact us.
- What if my item arrives damaged or wrong?
Email us within 48 hours of delivery with photos, and we’ll sort it out quickly.
Promos & Pop-ups
- How do I get the 10% off first order discount?
Sign up via our pop-up or newsletter, and we’ll send your discount code straight to your inbox
- Can I use more than one discount code at once?
Only one promo code can be used per order.
Wholesale & Collabs
- Do you offer wholesale or distributor opportunities?
Yes! If you’re interested in stocking L&K Beauty, visit our Wholesaler / Distributor page or email wholesale@l-kbeauty.com
- Do you work with influencers or content creators?
Absolutely. We love collaborating with creators. Reach out via our Contact page or DM us on Instagram or TikTok.
Careers & Community
- Are you hiring?
Yes! We’re always growing. Check our Careers page for open roles and opportunities.
- Do you offer campus or student roles?
Yes. We offer Student Ambassador and creator opportunities. Visit our Careers page to apply.
General
- How can I contact L&K Beauty?
You can reach us via our Contact Us page or email hello@l-kbeauty.com
- Do you have physical stores?
Currently, L&K Beauty is available online and through selected retail partners.
- How can I stay updated on new drops and launches?
Join our mailing list and follow us on Instagram & TikTok for exclusive updates
- Still have questions?
No worries, we’re always happy to help. Send us a message anytime via our contact us page
